Quality Issues

  1. Issues such as small threads, raw edges (common in apparel), color differences due to varying monitor displays (which can cause unavoidable color variations), thickness variations, running threads, hand-feel, and other similar details are not classified as quality issues.
  2. Returns or exchanges based on style, color, or personal preferences are not considered valid claims for quality issues.
  3. Damage resulting from improper use, washing, alteration by the customer, or other human factors will not be deemed a quality issue.
  4. If products are clearly labeled as having defects at the time of purchase, these defects will not be classified as quality issues and will not qualify for return or exchange.
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