Eligibility for Return:

For online purchases, you can request a return within thirty (30) calendar days from the purchase date. Please note that only one return request is permitted per order. Unless there is a quality issue, each product can be returned only once per transaction.

Quality Issues

Return Process:

  1. Please contact our customer service for specific return and exchange procedures, which will be an integral part of these Terms and Conditions.
  2. Our customer service will send you the return label through email.

By adhering to these guidelines, we ensure a smooth and efficient return process for our customers.

Refund

  • Refunds are processed daily. Once we confirm that the return conditions and requirements are met, we will issue a refund to the original payment method within 14 business days of receiving the returned product(s). Please note that the actual processing time for the refund may vary depending on your bank's policies.
  • If the returned product(s) do not meet our return conditions or requirements, we will promptly contact you to inform you that a refund cannot be processed.
Return/Exchange Conditions