We want you to love your APARSO gear and the service we provide. All APARSO products are backed by a 365-day guarantee that ensures your product will be replaced if you encounter any factory defect in the first year. No questions asked.
If you are not completely satisfied with your purchase, we will issue a full refund on returns processed within 30 days.
To process a return:
Step 1 - Email firstname.lastname@example.org or call (513) 400-6314 with the following:
- Order #
- Reason for Return or Exchange
- Exact items we'll be receiving (size / color / style)
- If exchanging, what size or color you would like in return
Step 2 – We will email you a prepaid return shipping label (it’s on us). Excludes international orders.
Step 3 – Return items in APARSO packaging, or similar, and include a copy of the original packing slip with Order Number.
APARSO Returns & Exchanges
1901 Dalton Av
Distribution Center B
Cincinnati, Ohio 45214
Phone # +1 (513) 400-6314
The fine print. . .
All returned garments must be unwashed & undamaged, in their original packaging and returned within 30 days of receiving original order.
Upon receipt and inspection of your returned merchandise in our warehouse, we will issue a credit or exchange within approximately 24-48 hours. Please allow for 10 business days to see returns reflected on your credit card statement. If you have any questions, feel free to email us at email@example.com, or call +1 (513) 400-6314